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Digi Parallel Imports Terms and Conditions

We are Digi Imports Limited, trading as Digi Parallel Imports - GST no. 115-458-957 .

 

Confidentiality and Electronic Communications

 

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Digi Parallel Imports reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

When you visit Digi Parallel Imports or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Privacy Policy

 

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to place orders from our catalog and receive updates on our products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

Data Security

 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Warranty

 

All of our products come with a 12-months warranty. Additional warranty of 3 months cover for all refurbished or second hand phone. We will meet our obligations under the consumer guarantees act. See our Warranty page for more details.

 

Delivery

 

We endeavour to dispatch packages for in stock items as soon as referenced payments are cleared, and security check for credit cards is complete this normally takes 1-2 working days. If item showing available to order, delivery time is estimated at 3 to 10 working days.

If an item is out of stock, we will endeavour to contact you as soon as we possibly can.

We send our packages via track and trace postage with signature, and inform customers of the track and trace number via email or through our online order status.

Items ordered during weekends or public holidays will be processed the next business day.

Please note that we do not have any control over the courier companies' delivery times.

Digi import will make every effort to ensure delivery of goods or performance of services is on time but will not be liable to you for any loss or damage arising in any way from any delay in delivery or performance. All claims for shortage or damage during delivery must be made to the carrier within seven days of the date of delivery.

You must immediately inform the courier company and us. We will pursue the matter from our side. It involves a lot of paper work. Usually it takes between 7- 15 working days. More time if their investigation requires more details. Once the courier company accepts the liability for the loss, we will send the product(s) again.

 

Packaging & delivery Charges

 

Store Pickup
Stock can be prearranged at a store of your choice
$0.00
Free shipping for perfume order over $100 $0.00
Packaging & Delivery - Auckland $6.99
Packaging & Delivery - North Island $9.99
Packaging & Delivery - South Island 1-2 Days $11.99

 

Payment

 

Our Online-Store accepts payment by: Visa, Master Card, Electronic Bank Transfers/Deposits, and Cheque/Money Order.

In-Store we accept payment by: Cash, Eftpos, MasterCard, Visa, Q-Card, and GE Creditline.

Please do not be offended, Photo ID is required with any signed credit card transaction.

If the online order has been paid by credit card and you have selected to pick up the item, then we will also ask you to show us the credit card used with your photo ID for us to conduct our verification checks.

Finance: Q Card, Gilrose Finance

 

Purchasing online with Q Card

 

You can now use your Q Card to make online purchase at digiparallelimports.co.nz* and receive at least 3 months no payments and no interest (Payment Holiday) on your purchase.

On promotional days (as advertised from time to time) you could get an extended Payment Holiday period. Click here for current offer terms and conditions. (link to here: http://www.qcard.co.nz/index.php/terms-a-conditions/546-qeftpos-legal-disclosures)

To use Q Card online simply select Credit Card as your payment type when you check-out, enter your Q Card number, expiry date and CVV number. (Your CVV number is a 3 digit number displayed on the back on your Q Card).

 

What is Q Card?

 

Q Card is the ideal shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays at thousands of stores nationwide.

To find out more about Q Card, or to apply online, please visit qcard.co.nz

 

Credit Card

 

Our Online Credit Card payments are processed by DPS on a Secure Server to ensure your safety.

We have included a 3% discount on the advertised prices if you choose to pay by cash / Eftpos / Bank transfer. However, payments via Credit Card will incur a 3% surcharge fee.

Surcharge Fee is non refundable.

All online credit card payments are subject to our verification procedures. If we are unable to verify your details, we will notify you and will need further information to process the order.

Make sure to leave your landline number, this will help speeding up the process.

 

Bank Transfers

 

Bank account details
Account No.: 03-0156-0000963-006
Account Name: Digi Parallel Imports Limited
Bank Name: Westpac Bank

Ensure that you enter the Order# as a reference in the bank payment.

Please note that it usually takes 1-2 working days for Bank Transfer to clear.

Payment for Internet banking/Direct deposit orders must be made within 5 working days. If payment is not made within this time the order will be cancelled.

 

Layby

 

All layby items are interest free and require a 20% deposit made within 3 days of your order. The rest of the payment should be arranged within a maximum of 8 weeks from the date of your purchase.

All Layby payments are accepted by Bank transfer.

Account No.: 03-0156-0000963-006
Account Name: Digi Parallel Imports Limited
Bank Name: Westpac Bank

Ensure that you enter the Order# as a reference in the bank payment.

If you fail to make payments and/or do not finalise your layby by the end of the lay by term (8 weeks) we have the right to keep your deposit (20% of the full price of the item/s), for administration, cancellation fees and to cover loss of the value of the goods. You will lose the right to your item/s and they will be resold, any extra payment you made on top of the 20% will be refunded.

Layby will not benefit from any price change. The price agreed on at the date of Purchase is final.

 

Descriptions, Pricing, and Purchases

 

The currency used in Digi Parallel Imports website is New Zealand Dollar.

Digi Parallel Imports attempts to be as accurate as possible. However, Digi Parallel Imports does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Digi Parallel Imports is not as described, your sole remedy is to return it in unused condition.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:

  • If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
  • If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Payments are charged at the time you place your order.

All items purchased from Digi Parallel Imports are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Due to the nature of our business prices may drop at anytime. The purchase price is final.

Online prices may vary from store prices.

 

Refund

 

Choose carefully as we do not refund if you change your mind. If the goods are faulty we will meet our obligations under the consumer guarantees act.

Credit Card payment refunds will only be refunded to the same credit card used for payment.